This Privacy Policy outlines how SightLinker collects, uses, and protects your information when you use our platform. By accessing or using SightLinker, you agree to the terms described in this policy. We value your privacy and are committed to safeguarding your personal data.
1. Information We Collect
When you use SightLinker, we may collect the following types of information:- Personal Information: When you register on the platform, we collect personally identifiable information such as your name, email address, phone number, PayPal account, and any other information you choose to provide.
- Tour Information: When Travelers request tours and Tour Guides offer services, we collect information related to the tour, such as location, time, and preferences.
- Automatically Collected Information: We collect certain information automatically when you use the platform, such as your IP address, browser type, operating system, and usage data.
2. How We Use Your Information
SightLinker uses the information collected for the following purposes:- To Provide the Service: We use your personal information to connect Travelers with Tour Guides and facilitate tours, payments, and communication.
- Payments: We use your PayPal account details to process payments between Travelers and Tour Guides. SightLinker deducts a 20% commission before transferring funds to the Tour Guide.
- Customer Support: If you contact us for help, we may use your information to respond to your inquiries and provide support.
- Improve Our Platform: We use automatically collected information to analyze trends, administer the platform, and improve our services.
3. Sharing Your Information
SightLinker does not sell or rent your personal information to third parties. We may share your information under the following circumstances- With Payment Processors: We share payment information with PayPal to process transactions between Travelers and Tour Guides.
- Service Providers: We may share your information with third-party service providers who assist us in delivering the platform, such as hosting providers, customer support, and analytics services.
- Legal Requirements: We may disclose your information if required by law, such as to comply with legal processes or respond to requests from government authorities.
4. Data Security
We take the security of your personal information seriously. SightLinker uses industry-standard security measures, including firewalls and encryption, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.5. User Control Over Personal Information
You can review, update, or delete your personal information by logging into your SightLinker account and editing your profile settings. If you choose to delete your account, we may retain a copy of your records as required by law or for legitimate business purposes.6. Cookies and Tracking Technologies
SightLinker uses cookies and similar technologies to enhance your experience on the platform. These technologies allow us to track user activity, remember preferences, and analyze traffic patterns. You can control the use of cookies through your browser settings.7. Children’s Privacy
SightLinker is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have collected personal information from a child, we will take steps to delete that information.8. Changes to This Privacy Policy
SightLinker reserves the right to update this Privacy Policy at any time. If we make any changes, we will notify you by posting the updated policy on the platform. Continued use of the platform after the changes take effect constitutes your acceptance of the new terms.9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at support@sightlinker.com.